Privacy Policy – www.eurofrio.com

In compliance with the obligations arising from Italian national legislation (Legislative Decree no. 196 of 30 June 2003 – “Personal Data Protection Code”) and from Regulation (EU) 2016/679 (“GDPR”) as subsequently amended, Eurofrio Engineering S.r.l. informs you that this website respects and protects the privacy of its visitors and users, making every possible and proportionate effort not to infringe their rights.

We believe that users should know the purposes and methods of the processing of the data collected, so that they can exercise appropriate control over both. The website follows a “privacy by design” and “privacy by default” approach, collecting and storing only the personal data strictly necessary for the specified purposes and only for the time required.

This policy applies to online and offline activities, is valid for users of the website www.eurofrio.com and for information collected through the various contact channels.

1 – Legal basis for processing

Personal data are processed on the basis of the data subject’s consent or other legal bases provided for by the GDPR (performance of a contract or of pre-contractual measures, legal obligations or legitimate interest of the controller).
Using the services on the website implies acceptance of this policy and consent to the processing of your personal data in the manner and for the purposes indicated.

Consent is:

  • freely given, specific, informed and unambiguous;
  • verifiable and revocable at any time by sending a request to segreteria@eurofrio.com.

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, but it may make it impossible to provide certain services.

2 – Purposes of processing

Personal data are processed for the following purposes:

  • Provision of services and products: handling of requests for consultancy, technical assistance and commercial information; sending of quotations and management of contractual relationships.
  • Communications and support: replies to requests received by email, telephone or contact form.
  • Administrative and tax management: invoicing and compliance with legal obligations.
  • Sending of technical and promotional communications, where the user has given explicit consent (newsletters, updates, offers).
  • IT security and website maintenance.

3 – Types of data processed

Data collected automatically

While you browse, the website may automatically collect:

  • IP address;
  • browser type;
  • date and time of access;
  • pages visited;
  • referring and exit URLs;
  • technical information about the device.

These data are used exclusively in aggregate and anonymous form for statistical analysis, security and website improvement.

Data provided voluntarily

Users may voluntarily provide personal data (e.g. first name, surname, email, telephone, company, address) through contact forms, information requests or direct emails.
The data will be used only to respond to requests or to provide the services requested.

4 – Data retention period

Personal data are kept for the time strictly necessary to achieve the purposes for which they were collected and, in any case:

  • up to 12 months after the end of the service or request;
  • up to 10 years for administrative/tax data.

Once these periods have expired, the data will be deleted or anonymised.

5 – Transfer of data to third parties and non-EU countries

Data may be disclosed to third parties carrying out technical or support activities (e.g. hosting provider, IT consultants, accountants, couriers, maintenance companies).
All suppliers act as external data processors in compliance with the GDPR.

The website uses Google Analytics (USA) to analyse web traffic.
Data are processed in anonymised form (IP masking) and do not allow users to be personally identified.
For further information: https://policies.google.com/privacy

6 – Cookies

The website www.eurofrio.com uses technical and analytics cookies to function properly and to analyse how its pages are used.
No profiling cookies are used. For details, please see the Cookie Policy.

Technical cookies

Necessary to ensure browsing and the basic services of the website. They do not require consent.

Analytics cookies (Google Analytics)

Used to collect anonymous information on how users use the website (pages visited, time spent, traffic sources).
Users can disable Google Analytics by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout

7 – Security measures

The controller adopts appropriate technical and organisational measures to ensure the security and confidentiality of personal data, preventing unauthorised access, alteration or accidental loss.
Access to data is permitted only to authorised personnel and to external suppliers bound by specific confidentiality agreements.

8 – Rights of the data subject

Users may exercise at any time the rights provided for by Articles 15–22 of the GDPR, including:

  • access to personal data;
  • rectification or erasure;
  • restriction of or objection to processing;
  • data portability;
  • withdrawal of consent;
  • lodging a complaint with the Italian Data Protection Authority – Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).

9 – Exercising your rights

Requests can be sent to: segreteria@eurofrio.com

The Controller will reply within 30 days of receiving the request.

10 – Data controller

Eurofrio Engineering S.r.l.
Registered office: Zona Industriale – Via Pigafetta, 44 – 07046 Porto Torres (SS), Italy
Tel. +39 079 517030 – Fax +39 079 517191
Email: segreteria@eurofrio.com
VAT no. IT02289980902

The Controller has appointed a Data Protection Officer (DPO), who can be contacted at the same email address for any information or request regarding the processing of personal data.

11 – Minors

The website is not intended for children under 16.
Any personal data of minors will be processed only with the prior consent of their parents or of whoever holds parental responsibility.

12 – Updates

This policy was last updated on 1 November 2025.
Eurofrio Engineering S.r.l. reserves the right to amend or update its content in accordance with applicable legislation.
Any substantial changes will be announced on the website.

This is a translation of the Italian original; in case of discrepancy, the Italian version prevails.